Privacy Policy

1. Introduction

Welcome to ArenaTubi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our online learning platform.

By accessing or using ArenaTubi, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our platform.

2. Information We Collect

2.1 Personal Information

When you register for an ArenaTubi account, we may collect the following personal information:

• Full Name - To personalize your learning experience
• Email Address - For account verification, communication, and password recovery
• Password - Stored using password protection methods for account access
• Education Level - To provide appropriate learning content (Primary/Secondary)
• Grade/Form - To customize your learning path

2.2 Usage Information

We automatically collect information about how you interact with ArenaTubi, including:

• Quiz attempts, scores, and performance metrics
• Subjects and chapters you study
• Time spent on the platform
• Device information (browser type, operating system)
• IP address and approximate location or network information for security, fraud prevention, and platform operation

2.3 Cookies and Tracking Technologies

ArenaTubi uses cookies and similar technologies to keep you logged in, remember preferences, support security, analyze platform usage, and support advertising or measurement features where enabled. You can control cookie settings through your browser, but disabling cookies may limit some platform features.

3. How We Use Your Information

We use the collected information for the following purposes:

• Account Management - To create and manage your ArenaTubi account
• Educational Services - To provide personalized quizzes and learning content
• Progress Tracking - To monitor and display your learning progress
• Communication - To send important updates, notifications, and support messages
• Platform Improvement - To analyze usage patterns and enhance our services
• Security - To detect and prevent fraudulent activities and security breaches
• Compliance - To comply with legal obligations and enforce our Terms of Service

4. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• With Your Consent - When you authorize us to share your information
• Service Providers - With third-party service providers who help us operate the platform, such as hosting, email, authentication, payments, analytics, or advertising services
• Legal Requirements - When required by law, court order, or government regulation
• Safety and Security - To protect the rights, property, or safety of ArenaTubi, our users, or the public
• Business Transfers - In the event of a merger, acquisition, or sale of assets, where information may transfer as part of that process

5. Data Security

We use reasonable technical and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include:

• Password protection methods for account credentials
• HTTPS connections for data transmission where supported by the site
• Access controls and authentication mechanisms
• Database storage and backup practices used to operate the platform

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Children's Privacy

ArenaTubi may be used by students, including younger learners with parent or guardian involvement. Parents or guardians should supervise children using the platform and may contact us about a child's account or data.

• We aim to collect only information needed to provide and operate learning features
• Parents or guardians can contact us to review, update, or request deletion of a child's information
• We do not intend to use children's personal information for behavioral advertising

Parental Consent: We encourage parents and guardians to monitor their children's online activities and help us protect their privacy.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access - Request a copy of the personal information we hold about you
• Correction - Update or correct inaccurate information in your profile
• Deletion - Request deletion of your account and associated data
• Data Portability - Request a copy of your data in a portable format
• Opt-Out - Unsubscribe from marketing communications (educational notifications may still be sent)
• Restriction - Request limitation of how we process your information

To exercise these rights, please contact us at support@arenatubi.com

8. Data Retention

We retain personal information for as long as needed to provide the platform, support user accounts, meet legal or operational requirements, resolve disputes, and maintain security. If you request account deletion, we will review the request and delete or de-identify information where appropriate and permitted.

Learning progress data may be retained in aggregated or de-identified form for platform improvement.

9. Third-Party Links

ArenaTubi may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

10. International Data Transfers

ArenaTubi is operated in Kenya. If you access the platform from another country, your information may be transferred to, stored, or processed in Kenya or other countries where our service providers operate.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Notify you via email or platform notification for significant changes
• Post the updated policy on our website

Your continued use of ArenaTubi after changes are posted constitutes your acceptance of the updated Privacy Policy.